Operations & Automation Consulting
Your business has outgrown its current processes. Let me build the systems and processes to fix that.
The Work
What I've Built
From solo clinics to global institutions, the approach is the same.
The Operator
Behind the systems.
10+
Years in Ops
6
Organizations
4
Industries
I'm Melissa (Mel) Tang-Wing. Over a decade of operations experience across financial services, insurance, wealth management, and property management.
I've been the executive assistant who ended up building the systems the company ran on. The program coordinator who kept teams aligned. The person who saw a broken process and fixed it before anyone asked.
The Process
From first call to finished system.
Passion Projects
Built for fun. Still built right.
Outside of client work, I build small apps for people I care about, and myself. Same care, smaller stakes, and proof I can turn an idea into something people actually use.
World Cup 2026 Tracker
LiveA live tracker for the 2026 FIFA World Cup with group standings and schedules in one place.
Dermot's French Journey
LiveA personalized French learning companion built for a friend, with listening, speaking, and grammar practice built in.
40-Day Yoga Challenge
LiveA daily yoga habit tracker with streaks and reflections, synced two ways with a Notion journal.
Piano Quest
In ProgressA Zelda-inspired RPG that teaches piano using real-time pitch detection on an actual keyboard.
Contact
Let's talk about what's not working.
Send me a message and let's figure out how to take some of this off your plate.